FAQ

For NEW sign-up,

1. Go to eazybuy.com and click Login.

2. Click the register now link on the login page.

3. Provide the details in the form and submit create account.

4. Customer mobile number verified via OTP and the account has been created successfully.

For Login,

1. Go to eazybuy.com and click login.

2. Give your Mobile number or email.

3. Give password of your account and click login. It will be logging in to the eazybuy.com.

An OTP or verification code is a code used to verify your mobile number when you log into your account for the first time.

OTP verification will also be done for others creating an account, password recovery using mobile/email.

To change your password, please follow the below steps.

1. Login to your account.

2. Go to My profile ->Manage profile

3. In that enter the change password

4. Enter confirm password and update.

To change your email id, please follow the below steps.

1. Login to your account.

2. Go to My profile ->Manage profile

3. Add your new email id and click verify email.

4. Click the verification link sent to your new email.

5. Now your new updated email verified.

Go to forgot password and reset your password by getting Password reset otp sent to your email/phone. This is the way you can change your password. eazybuy.com/password/reset

Sometime SMS messages might be delayed by a couple of moments because of network issues. You can recover the code through the 'Resend Code'.

This is a price at which customers can redeem their Loyalty point to avail discounts based on their balance for select products sold by select sellers on eazybuy.com

You can check the balance in My Profile. Click on My loyalty to get more details.

Users can earn 2 points per ₹100 spent and maximum of 50 loyalty points per order.

Users can pay using loyalty points for products on Eazybuy.

Loyalty Points will expire after one year from the date of the credit. Loyalty points credited on 15th March 2022 will expire on 30th March 2023.

Loyalty point deducted for the cancelled or returned order item. It will not be redeemed.

Yes, If the order cancelled the credited loyalty point will be deducted from the My loyalty section.

Based on the product selling price. But two loyalty point for ₹100 spent but maximum of loyalty point is 50 per order.

Minimum required price is ₹100. It will be credited once the order has been delivered.

Loyalty points will be credited once the order delivered. You can check all transactions of loyalty points in My loyalty.

1. Sign Up & Get 50 Loyalty points.

2. A Referral code is generated for every user on their new sign-up. The code can be shared with your friends, inviting them to join eazybuy.com.

3. Earn 100 Loyalty points on every new sign-up using your referral code.

4. The Loyalty points can be redeemed on your purchase in eazybuy.com

Terms and Conditions

1. In case of any transactions deemed fraudulent by our fraud management system, Eazybuy reserves the right to cancel the referral rewards.

2. Eazybuy reserves the right to modify or terminate the referral program at any time based on its sole discretion.

1. Select a category that you want to order.

2. From that category choose the product.

3. In the product detail page choose the specification, quantity and click the Add to cart button.

4. In the pop-up click the proceed to checkout button and review your added product details. Or you need to visit your cart by clicking on the cart button in the top right corner.

5. From that click the continue to shipping.

6. And here add the shipping, billing address and click continue to payment info.

7. Here choose the online payment and click our terms & conditions and complete order.

An E-mail & SMS will be sent once you have successfully placed your order. We will likewise tell you when the vendor transports the item and alongside the following track number for your shipment. You can follow your orders from the 'purchase history' section on your account in eazybuy.com

Go to Purchase history and select the order that you want to cancel and click cancel icon.

COD is expensive for both you and us and involves lot of losses for us. We are here to bring out new brands in the e-commerce world. Thousands of people have already ordered from us. So please go ahead and choose online payment with confidence.